ISO 9001:2015 Internal Auditor Training

Course Outline

Day 1 :

Introduction to ISO 9001:2015

  • Overview of quality management principles
  • Evolution and significance of ISO 9001:2015
  • Key terms and definitions in ISO 9001:2015

Understanding the ISO 9001:2015 Standard

  • Structure and clauses of ISO 9001:2015
  • Requirements of each clause
  • Interactions between clauses

Key Concepts and Terminologies

  • Definition of terms used in ISO 9001:2015
  • Understanding of key concepts such as risk-based thinking, process approach, and continual improvement

Requirements of ISO 9001:2015

  • Detailed understanding for interpretation of each cluse.
  • Clause 4: Context of the organization
  • Clause 5: Leadership
  • Clause 6: Planning
  • Clause 7: Support
  • Clause 8: Operation
  • Clause 9: Performance evaluation
  • Clause 10: Improvement

Day 2 :

Principles of Internal Auditing

  • Definition, objectives, and ethical considerations.

Audit Planning and Preparation

  • Developing a plan, determining criteria, and selecting methods.

Conducting the Audit

  • Interviewing, gathering evidence, and identifying non-conformities.

Reporting Audit Findings

  • Documenting findings, classifying non-conformities, and preparing reports.

Corrective Action

  • Understanding, root cause analysis, and implementing corrective actions.

Audit Follow-up and Closure

  • Verifying effectiveness, closing out findings, and conducting post-audit activities.

Practical Exercises:

  • Mock audits, hands-on practice, case studies, and group discussions.


  • Duration : 2 Hours
  • Section 1 : MCQ 25 Questions 2 Marks Each
  • Section 2 : Short Answer 10 Questions 3 Marks Each
  • Section 3 : Long Answer 4 Questions 5 Marks Each

Who should participate?

Quality Managers, Top management, Quality Managers, Process Owners, Quality assurance/control personnel, Internal auditors (Refresher Course)


Participants will leave the training equipped with the knowledge and skills needed to plan, conduct, report, and follow up on internal audits in accordance with ISO 9001:2015 requirements. Through interactive sessions, practical exercises, and real-world examples, they will gain confidence in their ability to contribute to the continual improvement of their organization's quality management system.