ISO 21001:2018 Awareness Training
Course Outline
Introduction to ISO 21001:2018
- Overview of ISO 21001:2018 standard
- Importance and benefits for educational organizations
- Evolution and historical background
Structure of ISO 21001:2018 Standard
- Overview of the standard's structure
- Explanation of clauses and their significance in educational management
Key Concepts and Terminologies
- Definition of terms used in ISO 21001:2018
- Understanding key concepts such as educational performance, learner satisfaction, and continuous improvement
Requirements of ISO 21001:2018
- Detailed explanation of each clause: Context of the organization, Leadership, Planning, Support, Operation, Performance evaluation, Improvement
Implementation Guidelines
- Steps to implement ISO 21001:2018 in an educational organization
- Practical tips and best practices for successful implementation
- Addressing common challenges in educational management
Documentation and Record-Keeping
- Requirements for documentation and records according to ISO 21001:2018
- Types of documents and records needed
- Document control procedures for educational management
Roles and Responsibilities
- Roles of top management, educational management representative, and personnel in implementing ISO 21001:2018
- Responsibilities for maintaining compliance and effectiveness in educational management
Benefits of ISO 21001:2018 Certification
- Advantages for educational organizations
- Improved educational performance, learner satisfaction, and stakeholder trust
- Case studies and real-world examples demonstrating the benefits of ISO 21001:2018 certification
Certification Process
- Overview of the certification process for ISO 21001:2018
- Steps involved in obtaining ISO 21001 certification for educational management systems
- Role of certification bodies and auditors in the certification process
Conclusion and Q&A
- Summary of key takeaways from the training
- Open forum for questions and answers to clarify any doubts
- Next steps for participants interested in further training or certification in ISO 21001:2018
Examination
- Duration : 2 Hours
- Section 1 : MCQ 25 Questions 2 Marks Each
- Section 2 : Short Answer 10 Questions 3 Marks Each
- Section 3 : Long Answer 4 Questions 5 Marks Each
Who should participate?
Educators, Administrators, Quality managers, Educational institution personnel, Individuals interested in ISO 21001:2018 and educational management systems, School principals, Curriculum developers
Conclusion
Through this ISO 21001:2018 Awareness Training, participants will develop the knowledge and skills needed to understand, implement, and maintain an effective Educational Management System (EMS) within their educational organizations. Thank you for your commitment to quality education and learner satisfaction.